Convoro, the AI assistant that replies to your Facebook Page comments
Convoro, the AI assistant that answers comments on any post on your Facebook Page and publishes photo, text and video posts to it. It writes from the same business profile as your website chat, and each Page chooses whether replies wait for your OK or go out on their own. The same Convoro also covers website chat, WhatsApp, Instagram, X, YouTube, TikTok and outbound phone calls.
The Facebook comment auto-reply is included in the Growth plan ($99/month) and the Pro plan ($149/month). 7-day free trial, card required. Each image and video is billed as AI usage.
Connects through Meta's official Graph API. It replies to Page comments, not Messenger.
What it does
What Convoro does on your Facebook Page
Covers every post on the Page
A new comment on any post gets a reply from the Page, whether the post went up last year or this morning, and whether you published it or Convoro did.
Page and Instagram in one step
Connecting a Page also connects the Instagram Business or Creator account linked to it, so comments on both are handled from one dashboard.
A reply mode for each Page
Keep a busy Page on Approve first and let a quieter one reply automatically. Each connected Page keeps its own setting, and you can change it any time.
Posts photos, text and video
Publish a photo post, a text-only update or a video to the Page, now or at a date and time you pick. Captions Convoro writes use two hashtags at most, the way Facebook posts usually read.
The same answers as your website
Page comments are answered from the business profile that also powers your website chat and WhatsApp, so a price quoted under a post matches the one on your site.
Commenters saved by name
Everyone who comments shows up in your Leads inbox under their Facebook name, next to your website and WhatsApp leads, with the reply Convoro gave them.
See it in action
Example conversation
Facebook Page comments
- Customer
Is there parking near you?
- Convoro
Hi Priya! Yes, there is free parking for up to 2 hours behind the building. The entrance is on Mill Lane.
An illustration, not a real customer conversation. With the Page on Approve first, this draft would wait in your dashboard until you post it.
How it works
How to auto-reply to Facebook Page comments in 3 steps
Log in with Facebook
In the Social section of your Convoro dashboard, click Facebook & Instagram and log in with a Facebook account that manages your Page.
Tick the Pages to share
In Facebook's permission window, choose the Pages Convoro may manage. Each one is connected and signed up for comment updates, with its linked Instagram account.
Pick a reply mode
Every Page starts on Approve first. Post the first few drafts yourself, then move the Page to Automatic if you like what you see.
At a glance
Facebook comment auto-reply at a glance
- Connection
- Meta's Graph API, with the Page permissions you grant
- Replies to
- New comments on any post on a connected Page
- Reply mode
- Approve first (the default) or Automatic, per Page
- Publishing
- Photo, text-only and video posts; captions up to 2,000 characters
- Pages
- Every Page you share. A Page can be connected to one Convoro account at a time.
- Leads
- Commenters are saved under their Facebook name
Good to know
Requirements and limits
What you need
- A Facebook Page
- A Facebook account that manages that Page
- The Growth or Pro plan
What it doesn't do
- No Messenger: Page messages are not read or answered
- Pages only: Groups and personal profiles cannot be connected
- It sees each comment's words, not the photo or post above them
- No Page insights: reach and reactions stay in Facebook
Side by side
How Facebook and Instagram differ in Convoro
Both connect in the same step and share one approval queue, but the platforms allow different things.
On a Facebook Page
- Replies to new comments on any post on the Page
- Publishes photo, text-only and video posts
- Saves commenters under their Facebook name
- Works with any Page you manage
On Instagram
- Replies to new comments on your posts and Reels
- Publishes single images and Reels, but no text-only posts
- Saves commenters under their Instagram username
- Needs a Business or Creator account linked to the Page
FAQ
Facebook comment auto-reply FAQ
Does Convoro answer Facebook Messenger messages?
Which comments does it reply to?
Can I connect more than one Page?
Do I have to approve every reply?
What can Convoro post to my Page?
Photo posts, text-only posts and videos, published straight away or at a date, time and timezone you choose. Convoro can write the post and make the image or video, or you can upload your own. To post on a weekly rhythm, add the Page to Auto Posting.
Does it work with Facebook Groups or my personal profile?
How much does Facebook comment auto-reply cost?
The Facebook comment auto-reply is included in the Growth plan ($99/month) and the Pro plan ($149/month). Every plan starts with a 7-day free trial. A card is required, and the plan isn't charged until the trial ends. AI usage is billed pay-as-you-go on top of the plan, including during the trial. Each image and video is billed as AI usage. Compare the plans on the pricing page.
One Convoro, every channel
Convoro on other channels
Answer every comment on your Page
Start a 7-day free trial and connect your Page from the Social section. Card required.
Start your 7-day free trial