Convoro, the AI booking chatbot for salons and spas
Convoro, the AI assistant that answers your website chat, WhatsApp and Instagram comments, tells clients what each treatment costs and how long it takes, then takes their booking request. It can also make and post your offer images and videos, and the clients those posts bring in get an answer from the same Convoro.
Client questions
What clients ask a salon, and what Convoro does
Convoro answers from your service menu, prices, durations, packages, hours and policies. Add them yourself, or scan your website, Instagram, Facebook or Google Business profile and edit what it finds.
“How much is a balayage?”
Convoro gives the price and time from your service list, including “from” prices if that’s how you list them, then offers to take a booking request.
“Do you have anything on Saturday?”
Convoro can’t see your appointment book. It takes Saturday and the client’s preferred time as a request, and you confirm or offer another time.
“Do you do packages?”
Your packages and memberships can show as cards in the chat, each with a Book button, and you can mark one as Popular.
“Can I have Maria?”
Preferences like a particular stylist or therapist go into the booking notes, so you see them with the request.
“What’s your cancellation policy?”
Add your deposit and cancellation rules to your profile and Convoro quotes them. If something isn’t in your profile, it tells the client to contact you.
“Where are you?”
Convoro gives the address of each location and an Open in Google Maps button when you’ve added a Maps link.
Example conversation
A website chat that ends in a booking request
Clients ask about treatments and prices, then book, often outside your opening hours. Glow Beauty Spa is a fictional business.
Glow Beauty Spa
Website chat · answered by Convoro
Convoro: Hi there! Welcome to Glow Beauty Spa. How can I help you today?
Client: Hi! What facial treatments do you offer?
Convoro: We offer three facials: • Classic Facial: $65 (45 min) • Hydra Glow: $95 (60 min) • Anti-Aging Deluxe: $130 (75 min) Would you like to book one?
Client: I’d like the Hydra Glow on Saturday at 2pm
Convoro: Lovely choice. What’s the best phone number for you?
Client: 555-0142
Convoro: Thank you! I’ve sent your request to the spa: • Hydra Glow facial • Saturday, 2:00 PM They’ll confirm it with you.
Social
Instagram, offers and your feed
Salons win clients on social. On Growth, Convoro posts to Instagram, Facebook, X, TikTok and YouTube, and answers the comments your posts get on Instagram, Facebook, X and YouTube.
Instagram Comment Auto-Reply
When someone comments “how much?” under your post, Convoro drafts a reply from your price list. Replies wait for your approval by default, or switch the account to automatic. Convoro doesn’t answer Instagram DMs.
AI social media auto-posting
Set weekly slots, each an image or a video, and pick the accounts. Convoro keeps the next 7 days queued in a calendar you can edit or cancel, then posts on schedule.
AI Video
Short 9:16 videos written from your business, with a voiceover or people talking, subtitles, music and your logo on the closing card. Useful for a weekly offer or a new treatment.
AI Images
Post images drawn by AI with your logo, name and a headline stamped on, or upload photos of your own work. A written brief tells Convoro your tone, offers and what to show.
Keep your WhatsApp, add Convoro
- Connect the number you already use in the WhatsApp Business app with one button, and Convoro replies to every message, day and night. See how the WhatsApp AI chatbot works.
- Clients who send a voice note get a text reply and a spoken reply in their own language.
- Photos are understood, so a client can send a picture of the look they want and Convoro can respond to it.
- Pause Convoro on any chat and reply yourself from the dashboard, for example to talk through a colour correction.
Booking flow
How a booking request works
A client asks to book
In your website chat or on WhatsApp.
Convoro collects the details
The treatment, a preferred date and time, a phone number if you’ve switched that on, and the location if you have more than one.
You get the request
The details are emailed to the booking address you set, and the conversation is marked as booked in your Leads inbox.
You confirm it
Message or call the client to confirm the time, or offer another.
Good to know
Convoro doesn’t sync with a calendar or check availability, and it doesn’t send the client a confirmation email for a chat booking. It doesn’t place reminder calls.
Plans
Which plan fits a salon or spa
Basic
$49/month
Website chat, WhatsApp, booking requests and lead capture. Right if you don’t need social.
Best fit
Growth
$99/month
Adds Instagram, Facebook, X and YouTube comment replies, auto-posting to five platforms, and AI images and videos.
Pro
$149/month
Adds outbound confirmation calls and Auto Outreach. Most salons won’t need it.
Every plan starts with a 7-day free trial (card required). AI usage is billed pay-as-you-go on top of the plan, including during the trial. See full pricing.
FAQ
Questions salons and spas ask
Can Convoro book straight into my salon booking software?
Does Convoro reply to Instagram DMs?
Does it reply to comments on TikTok?
Will auto-posts go out without me seeing them first?
Can I post photos of our own work instead of AI images?
Can clients ask for a particular stylist or therapist?
Which plan does a salon or spa need?
Answer every client, even mid-appointment
Start a 7-day free trial. Add one snippet to your site and connect WhatsApp and Instagram from the dashboard.
Start your 7-day free trial